Terms of service

Last updated: October 12, 2026

This is a translation for convenience. The Spanish version prevails in case of discrepancy.

These terms govern the use of HandBrain and its paid subscription. They are accepted by whoever creates an account or activates an invitation (the “customer”), whether a club, another organisation or an individual. The data processing agreement forms part of them, and the privacy policy is provided for information.

1. Provider

The service is provided by Tomás Hernández, tax ID 02648307H, with registered address at Calle Padre Antonio Salelles 7, Oliva, Valencia (email: hello@handbrain.top). More details in the legal notice.

2. The service

HandBrain is a web application to record live handball statistics and manage teams, players, matches and line-ups. It includes a tactics board, PDF and Excel reports, optional artificial intelligence and voice features, and an MCP connector for external assistants. The service is as described on the website at any given time. We may improve it or change features, but we will not substantially reduce its essential features during a period already paid for.

3. Account

• To subscribe you must be an adult with legal capacity, or act on behalf of the club or organisation with sufficient authority.
• Sign-up details must be accurate. Your password is personal: keep it safe and tell us if you suspect misuse.
• The customer is responsible for what is done with its account and with the accounts it invites.

4. Free trial

New accounts get a 15-day free trial, no card required, limited to one per person, club and device. When it ends, you need to subscribe to keep using the application; data is kept as described in section 9.

5. Subscription, price and payment

• Subscriptions are monthly or yearly. Current prices are shown on the website and on the checkout page before you confirm, with applicable taxes.
• Payment is in advance, by card, through Stripe. You will receive the invoice by email.
• The subscription renews automatically at the end of each period, for the same duration and at the current price, until you cancel it.
• If we change the price, we will email you at least 30 days in advance. The new price applies from the next renewal, and you can cancel before then if you disagree.
• If a payment fails, we will ask you to update your payment method. If it is not resolved, access will be suspended until it is.

6. Cancellation

You can cancel at any time from your profile (“Manage subscription”) or by writing to hello@handbrain.top. The subscription stays active until the end of the paid period and does not renew. The current period is not refunded, except in the withdrawal case of section 7 or where the law requires it.

7. Right of withdrawal (consumers only)

If you subscribe as a consumer (for purposes outside any trade, business or profession), you may withdraw from the subscription within 14 calendar days of taking it out, without giving any reason (art. 102 of the Spanish consolidated consumer protection law).

By subscribing you expressly request that the service starts immediately. If you then withdraw, you only pay the part of the service provided until you notify us (art. 108.3), and we will refund the rest within 14 days using the same payment method.

To withdraw, send us a clear statement at hello@handbrain.top; you may use the model form in the annex. Clubs, businesses and professionals do not have this right.

8. Acceptable use

You may not:

• use the service for unlawful purposes;
• try to access other customers' data;
• reverse engineer, overload or attack the service;
• resell it without permission;
• enter unlawful content, or other people's data without the legal basis to do so.

9. Customer data

• The data you enter (teams, players, matches, statistics) is yours. You allow us only to host and process it in order to provide the service.
• You can export it at any time (PDF and Excel).
• For the personal data of players and staff, HandBrain acts as a processor under the data processing agreement.
• If you cancel, the account and data are kept so you can come back. You can ask for deletion at any time.
• We may delete accounts with no active subscription and no activity for more than 12 months, after giving 30 days' notice by email.

10. Artificial intelligence and voice features

These features are optional. To use them, the customer sets up its own AI provider with its own key; that provider's costs and terms are the customer's responsibility. AI answers and speech recognition may contain errors: check what has been recorded.

11. Availability and support

We use reasonable means to keep the service available and working properly, but there may be interruptions due to maintenance, provider failures or causes beyond our control. Support is provided by email on working days.

12. Intellectual property

The software, design and HandBrain brand belong to the provider or its licensors. For as long as the account exists, the customer has a non-exclusive, non-transferable right of use.

13. Liability

• The provider is not liable for indirect damage or loss of profit.
• Nor is it liable for loss of data caused by misuse or by causes beyond its control.
• Its total liability is limited to the amount the customer paid in the 12 months before the event giving rise to it.
• These limits do not apply to wilful misconduct or gross negligence, or to the rights the law grants consumers.

14. Suspension and termination

We may suspend or close an account for non-payment or for a serious breach of these terms, giving notice first unless there is an emergency (for example, a security risk). The customer may end the relationship at any time by cancelling the subscription and asking for the account to be deleted.

15. Changes to these terms

If we change these terms in a significant way, we will email you at least 30 days in advance. If you disagree, you can cancel before they take effect; if you keep using the service afterwards, they will be deemed accepted.

16. Notices, governing law and jurisdiction

Notices are given by email, to the account address and to hello@handbrain.top. These terms are governed by Spanish law.

• If you are a consumer, the courts of your place of residence have jurisdiction.
• Otherwise, the courts of the provider's place of business have jurisdiction.

The provider does not participate in any alternative consumer dispute resolution scheme.

Annex. Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

• To Tomás Hernández, Calle Padre Antonio Salelles 7, Oliva, Valencia, hello@handbrain.top:
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: HandBrain subscription.
• Subscribed on (date):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.